Home Care
Coast Community Care is the domiciliary care service affiliated with the Coast Care Group. The shared philosophy of both our Community Care Service and Care Homes is to provide loving, person centred care to all of our clients, many of whom have complex physical or emotional needs.
| Rated Excellent
Loving, Person Centred Care at Home
At Coast Community Care, we know that consistency of carer is paramount, and this enables a trusting, comfortable relationship to form between the carer and client. We also know that un-hurried calls that focus on companionship as well as personal services are beneficial to a person’s feeling of wellbeing. This is why we make our minimum call duration half an hour.
Our care workers are chosen for their kind, caring and compassionate nature. They all undergo training in Dementia care and following this, they understand that “Feelings Matter Most” to the individuals with dementia that we care for. Our offices are in Bexhill, see all the areas covered by Coast Community Care here.
Care Plans and Services
Our care plans and services are tailored to each individual. The ability to rely on this support means that clients are able to plan their days and receive care when needed.
Standard services
- All aspects of personal care
- Domestic duties
- Cooking and meal preparation
- Laundry
Other essential services
- Pension collection
- Prescription collection
- Dog walking
- Shopping
- Escorted shopping
- Gardening / D.I.Y services
Complimentary services
- Continuous minibus programme
- Companionship
- Massage therapy
- Day care centre with regular activities
- Music therapy
If you have any questions about our services please contact us
Dementia Support
If you or a loved one are living with a Dementia type illness such as Alzheimers Disease, Vascular Dementia or Lewy-Body Dementia or another form, you should expect your care provider to understand that this requires a special kind of support.
At Coast Home Care, we know that consistency of carer is paramount, this will enable a trusting, comfortable relationship to form allowing the Carer to completely understand the person that they are supporting. We also know that un-hurried calls that involve companionship along with tasks where necessary are beneficial to a persons feeling of wellbeing. This is why we make our minimum call duration half an hour.
Our care workers are chosen for their kind, caring and compassionate natures. They all undergo training in Dementia care and following this, they understand that “Feelings Matter Most” to the individuals with dementia that we care for.
Residential Respite Care
We can offer respite or short term residential care at one of our three care homes to suit your circumstances and needs when, for a short time, staying at home would prove too difficult.
Our care homes offer full, modern and clean facilities in pleasant surroundings with residents enjoying a warm homely atmosphere. You will find the same high quality care at our care homes that you receive from our home care service.
For more information on respite care and our care homes click here.
Book a Free Care Assessment
We’re here to provide you with expert care and peace of mind. Book your free assessment today, and let’s begin making things better together.
Frequently Asked Questions
For many people, home care is an ideal choice as it allows you to remain in the comfort of your own home, close to family, friends and your community. You can choose the level of support you need, whether that’s help with personal care, meals, medication or companionship. Home care is flexible, cost-effective and tailored entirely to your lifestyle and wishes.
We pride ourselves on delivering a reliable, punctual service. If a care worker is ever delayed, our monitoring system alerts us immediately so we can contact you and put a plan in place. You will always be informed, and we will ensure that your care needs are met without disruption.
Our services are charged at an hourly rate, with different rates for weekdays, evenings and weekends. The cost will depend on the level services such as outings or live-in care. We are happy to provide a full breakdown of our current rates and can send a brochure upon request.
Yes. We carefully match our carers to clients based on personality, preferences and needs. Wherever possible, we ensure the same carer visits regularly, as we know consistency builds trust, comfort and stronger relationships.
No. Care can be arranged flexibly around your schedule. Some people prefer regular visits at the same time each day, while others ask for support as and when it’s needed. We will work with you to create a plan that suits your routine.
Yes, we can provide companionship, help with household tasks, gardening, pet care and even support with shopping or outings. We also run day services at our residential care homes, where people can enjoy activities, therapies and meals in a safe, social setting. This gives families a break and offers individuals variety and stimulation.
We believe in supporting independence for as long as possible, but we also know that daily struggles can impact quality of life. If your loved one is unsure, we are happy to meet together to discuss options. Sometimes a little support can make life easier and help them enjoy more of the things they want to do.
Yes. We often support people who are recovering at home following an operation or illness. Our carers can provide personal care, mobility support, meal preparation and encouragement to rebuild confidence and independence.
Yes, we can step in to give family carers valuable time to themselves. This might mean a carer staying with your loved one at home, or them joining us for an outing or a visit to one of our care homes for lunch or afternoon tea. Our respite care ensures that you can recharge while knowing your loved one is safe, cared for and enjoying companionship.
Live-In Care means a carer stays in your home, providing support and companionship around the clock. It allows you to remain in familiar surroundings while having peace of mind that help is available whenever needed. This option can be short-term, such as during recovery, or long-term for people who need consistent daily care.
Our dementia care is built on consistency, patience and understanding. We ensure the same carers visit regularly so strong relationships can develop, and we allow enough time during visits for unhurried support. All our staff receive dementia-specific training, and we follow the principle that feelings matter most to the individuals we care for.
Yes, we support people who wish to spend their final days in the comfort of their own home. Our carers provide dignified, compassionate support while working closely with GPs, nurses and palliative specialists to manage symptoms and ensure comfort. We also offer emotional support for families, helping them through what can be a very difficult time.
Local Care Staff
We are a family run business and have a very strict policy when recruiting carers. All our carers local, based in Hastings, St Leonards or Bexhill, highly trained and professional ensuring our clients get the very best loving care available.
Listening to You
We welcome any ideas and suggestions from our clients and feel it is important to listen and explore any possible improvements we can make to our services or indeed any additional services that would be helpful to you and your loved ones.

Learn more about What We Offer
Complex Care
We provide specialist dementia and acute brain injury care, creating plans for every individual to suit their needs.
Dementia Care
We continuously endeavour to work with the most progressive developments in Dementia care.
Residential Care
Our East Sussex care homes provide care for different levels of need in the best possible way.
Day Care & Respite
At Coast Care Homes we always welcome those who require short stay, respite care.
We’d Love to Hear From You
We’re here to help with any questions you may have. You can call us on 01424 845 543, email us at info@coastcaregroup.co.uk, or fill out the form below. A friendly member of our team will be in touch shortly.